FAQ

FAQs
How do I sign up?

Email us at Tara@rentingwildwood.com or call or text us at (609) 435-1973. We will send you a welcome packet with all of the information to get your listing live! 

How do I cancel or change my order?

Month to month contracts can be cancelled at the end of the billing cycle for the month, yearly contracts can be cancelled at the end of 12 months from the day you started. Email us at Tara@rentingwildwood.com or call or text us at (609) 435-1973.

How do I contact customer support?

Email us at Tara@rentingwildwood.com or call or text us at (609) 435-1973.

How many bookings can you guarantee me?

Due to the nature of how our business operates, we cannot guarantee closed bookings in number form. To explain it in detail -- there are many factors that we do not control that add into an inquiry moving from just a lead, to an actual booking. We do not control any listing's pricing, location, offered amenities, OR personal customer service once they cross over into communicating with the owner directly. 

Factors that can deter bookings for owners are as follows:

  • Being overpriced for your number of bedrooms. If you're priced higher than all the other three bedrooms that are comparable to your listing, the other listings will most likely book first.
  • Being overpriced for your location. If you're priced higher than the listings that are closer to the beach that are also comparable to your listing in other areas, the other listings will most likely book first.
  • Being overpriced for your amenities. If you're property is outdated, but other properties are updated AND priced lower and all other offerings are comparable to your listing, the other listings will most likely book first.
  • Poor communication with leads, such as taking too long to answer your inquiries, poor or negative demeanor, never answering your leads at all.
  • Poor photos. We can tell you with 100% certainty that the properties that have the best, cleanest, most well-lit and professional photos get the most inquiries 100% of the time.

Because we do not get the final say on all of the above factors, that are also VERY important factors in the decision making process of potential renters, we also cannot guarantee how many closed bookings you will receive. 

 

Do you charge renters any fees?

Never.

How do I reply to my inquiries?

Just copy and paste the inquiry's email address into a new email.


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